Innovation & Technology
The support is accessible no matter where you are.
Leveraging modern communication with a personalized touch to support members where they are most comfortable.
The integrated services offered through B-Cares creates the world’s largest assortment of independent providers for employee support solutions.
You flip rapidly from day-to-day — one where you are euphorically convinced you are going to own the world, to a day in which doom seems only weeks away and you feel completely ruined, and back again. The level of stress that you’re under generally will magnify things incredible highs and unbelievable lows at whiplash speed and huge magnitude.
— Marc Andreessen — Netscape, A16Z
Innovation
We are committed to providing a support system that is proactive and eliminates the concept that participants are “broken” or “damaged.” The system is about making constant improvements and tackling life’s hurdles before they happen to allow our participants to be prepared when challenges arise. In the process we remove the stigma associated with clinical services through innovative, discreet solutions to access and engage with our services, thereby increasing utilization.
As an example:
Aware is a six-session telephonic mindfulness program that improves well-being, focus, and engagement through individualized coaching and resources.
Technology
b.cares understands the need to develop technology that is meaningful. We want to be sure that new technologies increase access and enhance the end-user experience. Our services have a solid history of innovative leadership in this area. For example:
iConnectYou
The iConnectYou mobile app combines multiple modes of access—phone, video, instant message, and SMS text—allowing users to easily engage with services from their smartphones.
LiveCONNECT
A truly unique instant messaging tool, features simultaneous translations—allowing us to communicate with participants in over 100 languages.
